Overview
Commercial Manager – Kansas City, KS
Salary: $55,000–$70,000 + Bonus + Benefits
We are partnering with a leading family entertainment and attractions business that is looking for a Commercial Manager to join its leadership team in Kansas City, KS.
This is an exciting opportunity for a hands-on leader who enjoys delivering exceptional guest experiences while driving commercial performance. You’ll oversee admissions, retail, and food & beverage operations, leading a team and working closely with the General Manager to maximize revenue, improve the guest experience, and ensure smooth day-to-day operations.
What You’ll Do
- Lead the day-to-day operation of admissions, retail, and food & beverage, ensuring an outstanding guest experience
- Drive sales through merchandising, promotions, upselling, and other commercial initiatives
- Recruit, coach, and develop your team while fostering a positive, high-performing culture
- Manage labour scheduling, inventory, and stock control to maximize efficiency and profitability
- Partner with senior leadership to review performance, identify opportunities, and implement operational improvements
- Ensure high standards of guest service, health & safety, and operational compliance are maintained
About You
- Proven leadership experience within hospitality, retail, entertainment, attractions, or another customer-facing environment
- Strong commercial mindset with a track record of driving sales and operational performance
- Passionate about delivering exceptional guest experiences and developing high-performing teams
- Excellent communication, coaching, and people management skills
- Highly organized with the ability to manage multiple priorities in a fast-paced environment
- Flexible to work weekends, holidays, and varying shifts as required
Job Tenure: Permanent
