Overview
Assistant Chief Engineer Manager (Caribbean Experience Required)
Location: Providenciales, Turks & Caicos
Department: Maintenance
Reports To: Maintenance Manager
We are seeking an experienced and hands-on Assistant Chief Maintenance Manager to support the daily engineering and maintenance operations of a busy beachfront resort in Turks & Caicos. This is the number two role within the department, working closely with the Chief Engineer to oversee a maintenance team.
The successful candidate will be a strong leader with a practical, hands-on approach, capable of driving team performance while maintaining high operational and guest service standards across the resort.
Key Responsibilities
Leadership & Team Management
- Lead, supervise, and motivate a maintenance team of approximately 20 staff
- Assist with scheduling, task allocation, and departmental workflow management
- Conduct team briefings and support ongoing staff development and training
- Foster a positive and productive team environment focused on efficiency and guest satisfaction
- Provide hands-on support and assist with repairs when required
Maintenance Operations
- Oversee preventative maintenance programs across guest rooms, public areas, utilities, and back-of-house facilities
- Supervise maintenance and repair of HVAC, plumbing, electrical, pool, pumps, generators, and mechanical systems
- Conduct regular inspections and ensure timely resolution of maintenance issues
- Ensure plant rooms, workshops, and operational areas remain clean, safe, and organized
- Support emergency maintenance responses and operational troubleshooting when required
Administration & Systems
- Manage maintenance work orders, reporting, and departmental documentation
- Assist with budget control, expense monitoring, and inventory management
- Maintain maintenance records, procedures, SOPs, and operational checklists
- Utilize systems such as HOTSOS, OPERA, Microsoft Office, and workforce management platforms
- Support capital planning and preventative maintenance scheduling
Health, Safety & Compliance
- Ensure compliance with all health, safety, and environmental standards
- Promote safe work practices and lead by example within the department
- Assist in emergency preparedness and response planning
- Coordinate with contractors and vendors to ensure work meets resort standards and compliance requirements
Guest Service
- Respond professionally and efficiently to guest maintenance requests
- Maintain resort standards by ensuring facilities are operating safely and efficiently
- Support a service-focused culture throughout the maintenance department
Qualifications & Experience
- Minimum 5 years’ experience in maintenance or engineering operations, preferably within hospitality or resort environments
- Strong hands-on knowledge of plumbing, HVAC, electrical, pumps, generators, pools, and utility systems
- Proven leadership experience managing maintenance teams
- Strong administrative and organizational skills
- Experience with preventative maintenance systems and operational reporting
- Proficiency in Microsoft Office and maintenance management systems
- Hospitality or Caribbean resort experience required
Compensation & Benefits
- Approximate salary of USD $46,000 per annum
- Housing provided
- Service charge estimated at approximately USD $15,000 annually
- Discretionary annual bonus
- Opportunity to work within a dynamic luxury resort environment
- Professional growth and development opportunities
Ideal Candidate
We are looking for a motivated and dependable maintenance professional who thrives in a fast-paced hospitality environment. The ideal candidate is highly organized, technically skilled, team-oriented, and willing to lead from the front with a hands-on management style.
To apply, please submit your CV along with a summary of your relevant maintenance and hospitality experience.
Job Tenure: Permanent
