Overview
IT Support Engineer – Bristol (Hybrid) – £25,500 – £27,000
We have an excellent opportunity for an IT Support Engineer to join a leading professional services organisation during a period of growth. This role will involve assisting internal users on their IT issues, ranging across their Microsoft and Application suite. You’ll be joining a talented IT Team, picking up the phone, emails and tickets, ensuring you are working to agreed SLAs.
Benefits for the IT Support Engineer
- 23 days + bank holiday rising to 28 + bank
- Buy or sell holiday
- Healthcare plan
- Pension contribution rising with service
- Life Assurance
- Cycle to work scheme
- Enhance maternity and paternity
Key Responsibilities for the IT Support Engineer:
- Acting as the first point of contact for all helpdesk calls, emails and alerts
- Assisting users remotely or face to face, offering deskside support when needed.
- Working closely with team leaders and senior management ensuring tickets are escalated and resolved where needed.
- Researching and documenting solutions to problems on the companies knowledge base.
Required Skills & Experience of the IT Support Engineer:
- Good working knowledge of Windows operating systems (10/11)
- Experience with Office365 applications and environment
- Understanding of Active Directory and Windows Server
- Basic networking skills (TCP/IP, DNS and DHCP)
- Excellent communication skills both written and verbal
If you are interested in this role or looking for something similar, please contact Alex directly on alexm@hunterselection.co.uk
If you are interested in this position please click ‘apply’.
Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors.
Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.
For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Job Tenure: Permanent
Salary: £25500 – £27000 per annum + 31 days holiday, healthcare + more
Location: Bristol,
