Overview
Job Title: Restaurant Manager – Modern location
Location: Lisbon, Portugal
Salary: €20,000-€21,000, gross per year
Start Date: ASAP
We are looking for a skilled Restaurant Manager to oversee our lively dining establishment. You will uphold outstanding service standards, guarantee consistent operational performance, and motivate a committed team to create unforgettable guest experiences.
Key Responsibilities:
- Uphold excellent service standards, guaranteeing each guest enjoys a positive experience; respond to feedback quickly, interact genuinely with patrons, and cultivate lasting relationships to enhance satisfaction and loyalty
- Guarantee consistent adherence to service standards, operational policies, and service rituals that embody the venue’s dynamic atmosphere and guest experience
- Demonstrate strong operational leadership during busy periods, peak shifts, and special events, monitoring guest flow, team performance, service tempo, and immediate venue requirements
- Supervise both dining floor and bar operations, maintaining service quality, product consistency, atmosphere, communication, and team coordination during every shift
- Guide and motivate the team, meet operational goals, oversee budgets, and work effectively with cross-functional and corporate teams
- Control budgets through revenue and expense tracking, labour cost optimization, upselling strategy implementation, and spending adjustments based on operational requirements
- Handle team scheduling from creation to posting, ensuring shifts are well-organized, clearly communicated, and matched to projected business volumes
- Monitor team’s absences and verify timekeeping records before payroll deadlines, maintaining accuracy and prompt follow-up
- Oversee team management processes including onboarding, performance evaluations, vacation scheduling, team structuring, and contract renewal input
- Hire, develop, and inspire staff through candidate selection support, training program implementation, and cultivation of a positive workplace culture
- Track customer feedback; address negative remarks thoughtfully, escalate important issues to leadership, and execute corrective measures
- Guarantee adherence to health, safety, and sanitation standards by overseeing HACCP protocols and maintaining hygiene practices
- Maintain proper opening and closing procedures, covering venue preparation, briefings, setup, inventory checks, equipment inspections, and documentation
- Safeguard cash storage and deposits, keep precise financial records, and maintain responsible oversight of operational assets
- Address unexpected challenges (staff shortages, supply chain problems, equipment failures) with effective, solution-oriented approaches
- Partner with leadership to adopt best practices and communicate operational insights constructively
Key requirements:
- Minimum of 3 years in a comparable position, demonstrating leadership in premium, guest-centric establishments
- Demonstrated ability to manage both dining floor and bar operations
- Solid grasp of front-of-house and back-of-house coordination, logistics, HR procedures, financial management, and daily operational oversight
- Proficient with scheduling, HRIS, timekeeping, and payroll systems, demonstrating keen attention to detail
- Motivational, encouraging, and decisive leadership approach that inspires and unifies a diverse team
- Quality-focused, naturally attuned to guest expectations and service culture
- Engaging communicator who builds rapport effortlessly with team members, guests, and partners
- Strategic-minded professional with excellent planning, analytical, and problem-resolution skills
- Comprehensive knowledge of HACCP, health and safety regulations, sanitation protocols, and operational standards
- Fluent English speaker; Portuguese is considered an advantage
- Dependable, guest-focused, and hands-on, demonstrating confident, caring, and consistent leadership
- Willing to work evening shifts from 4:00 PM to 12:00 AM
Job Title: Restaurant Manager –Modern location
Location: Lisbon, Portugal
Salary: €20,000-€21,000, gross per year
Start Date: ASAP
If you’d like more information about the role, please apply or send your CV to luizas@corecruitment.com
Job Tenure: Contract
